Returns & Exchanges
At Knog, we want to ensure you are completely satisfied with your gear; if your purchase isn't quite right, you can return it within 30 days of delivery for a full refund or exchange. All returned items must be in their original packaging and unused condition to qualify for processing.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to the outside of your box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing